Introduction

Translate Hive (trading name of Laird Assessors Limited) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We may collect the following information:

Name and contact details
Company/organisation information
Documents submitted for translation
Communication records
Website usage data

How We Use Your Information

We use your information to:

Provide translation and interpretation services
Communicate about your projects
Send quotes and invoices
Improve our services
Comply with legal obligations

Data Security

We take data security seriously. Your documents are handled with strict confidentiality, and we use secure systems to store and transmit information. Our translators and interpreters are bound by confidentiality agreements.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal requirements. You can request deletion of your data at any time, subject to legal retention requirements.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Data portability

Cookies

Our website uses cookies to improve your experience. You can control cookie settings through your browser preferences.

Third Parties

We may share your information with trusted third parties who help us provide our services, such as translators and payment processors. We ensure these parties maintain appropriate security standards.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Email: customer.services@translatehive.com
Phone: 0845 505 9961

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Privacy Policy